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Yep, I'll be adding this to my list too. I have been paying more attention and haven't yet gotten a "soft" close, just slam shut. All things still just minor annoyances for me and no rush to get into a service appointment just yet.
 

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Dear forum - Just been reading the threads on this, I've been experiencing the same soft close issue but now the alarm is not setting. Double beep after activation, and the alarm sometimes triggers. I think what's happen over the years as the strike plate has been out of alignment has damaged the latch and switch. Tempted to just change the latch, anybody else experienced issues with the alarm?
 
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