Mine is absolutely scuff free. I'm in and out of the back just about every time I drive it. Just turned 6,000 yesterday. Not a hint of a scrape. Guess I got lucky again, (except I didn't win the Powerball).Does everyone on here , really think that it is NOT NORMAL for two plastic pieces that are rubbing together , to get scuff marks on them ??? As far as I can tell , the moving plastic piece that is on the floor , is just a decorative cover surrounding the receiver hook in the floor , and also to keep objects from falling down in there !!! It probably doesn't even have to be on there !!! I don't think the scuff marks on plastic is a major issue , it's not like it is metal that could rust !!!
Just my opinion , of course !!!
But that is the point, my good man, the two plastic (or metal or metal and plastic) should not rub together if the clearances are proper. Yes on the actual metal latch, on the metal catch, but as others have stated, theirs do not rub. Remember, several of us have this issue with the folding mirrors. As much as I love the F-Pace, there is some sloppy quality control going on. Puddle lights that are cut off, hood alignment, hatch alignment, wobbly seats, lose bolts, many creaks and groans. I think every owner has found one or more of these things. Does that mean that 99.9% (pick your figure) that is an engineering and styling marvel should be disparaged? No. But remember, just like everything in life, we can do better, JLR can do better.Does everyone on here , really think that it is NOT NORMAL for two plastic pieces that are rubbing together
Give it some time , Seminole Boy !!! You just took ownership not too long ago !!!Mine is absolutely scuff free. I'm in and out of the back just about every time I drive it. Just turned 6,000 yesterday. Not a hint of a scrape. Guess I got lucky again, (except I didn't win the Powerball).
theweeb , have you NOT watched the mechanism in action ??? The Plastic Cover around the Hook on the Hatch Door and the Plastic Cover around the Hook in the Floor , are *SPECIFICALLY DESIGNED* to *Come Into Contact (RUB)* each other !!! The one on the door PUSHES the one in the floor down , so that the two Hooks can lock together !!! Did you ever think , maybe that is WHY they made those pieces out of *PLASTIC* , instead of Metal ??? They are two pieces , that serve a purpose , and are NEVER seen , unless you open the hatch !!!But that is the point, my good man, the two plastic (or metal or metal and plastic) should not rub together if the clearances are proper.
That's exactly how mine works !!! So I gotz no complaints !!! I gotz understandable scuff marks on the plastic covers over the hooks , but still no complaints !!! In my opinion , everything is working as it should !!!>
I'm sure that YOU will agree that , in order to jump on the *GR* was WRONG bandwagon , then the only way to CONFIRM he was wrong , is if the Service Department REPLACED the scuffed up pieces , and after more use , see if the NEW pieces get scuff marks !!! If they are not supposed to get scuff marks , then they should have been replaced !!!
You already have this resolved, but just to be clear: that door is slamming way too hard in both cases.... "soft" close present vs. no "soft" close present...