I've noticed that, sometimes, the rear hatch (to the trunk/cargo area/boot) will simply close and not "soft" close. Haven't figured out a pattern, if the issue is predictable. Sometimes it'll do it once, sometimes multiple times in a row. Has anyone else experienced this? Any ideas as to what it could be? I've checked for items that might be in the way and there's never been anything in the way, if that would cause it.