Jaguar F-Pace Forum banner
1 - 17 of 17 Posts

·
F Pace Expert
Joined
·
2,583 Posts
Discussion Starter · #1 ·
Ticking Noise in Passenger Compartment While Driving

AFFECTED VEHICLE RANGE:
MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT: APPLICABILITY:
F-PACE (X761)
2017
045000-069990
Solihull V6 S/C 3.0L Petrol

XE (X760)
2017
921222-969535
Solihull GTDi 2.0L Petrol/V6 S/C 3.0L Petrol /INGENIUM I4 2.0L Diesel

XF (X260)
2016-2017
Y00001-Y37026
Castle Bromwich V6 S/C 3.0L Petrol

MARKETS:
NAS

CONDITION SUMMARY:
SITUATION:

A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.

CAUSE:

This may be caused by an incorrect specification engine-to-chassis ground strap creating a noise transfer path between the engine high pressure fuel system and the body into the passenger compartment.

ACTION:

Should a Customer express this concern, follow the Workshop Procedure below.

Note: procedure is to replace a bunch of parts.
 

·
Registered
Joined
·
626 Posts
Thank you sir for keeping us informed, this one is out of my vin range - whew, dodged another one!
 

·
Premium Member
Joined
·
1,452 Posts
Nice, I'll have to see if we hear anything; our VIN is in range.
 

·
Registered
Joined
·
2,115 Posts
Quick question, when mine goes in for its scheduled maintenance and if my VIN is included will they automatically perform these or do I have to request these to be done?
 

·
Registered
Joined
·
1,014 Posts
Quick question, when mine goes in for its scheduled maintenance and if my VIN is included will they automatically perform these or do I have to request these to be done?
The way I read it, if you don't say anything, it will not be done.
 

·
F Pace Expert
Joined
·
2,583 Posts
Discussion Starter · #6 ·
I think that's right, this isn't a "field action" where it's automatically checked. Customer has to complain about issue and dealer has to reproduce it.
 

·
Registered
Joined
·
2,115 Posts
I think that's right, this isn't a "field action" where it's automatically checked. Customer has to complain about issue and dealer has to reproduce it.
I hate that they have to reproduce it. Mine is intermittent, usually on a cold start when it is idling. There is a very apparent clicking noise. I get why they have to but it is annoying when you see on the invoice "dealer could not reproduce"
 

·
F Pace Expert
Joined
·
2,583 Posts
Discussion Starter · #8 ·
I hate that they have to reproduce it. Mine is intermittent, usually on a cold start when it is idling. There is a very apparent clicking noise. I get why they have to but it is annoying when you see on the invoice "dealer could not reproduce"
I've never seen that on a invoice :)

Record it? Just insist the dealer fix it anyways.
 

·
Registered
Joined
·
2,115 Posts

·
Registered
Joined
·
5,081 Posts

·
Administrator
Joined
·
1,974 Posts
JLR again is not stupid, they are aware of numerous complaints that are not found on every FP or within a certain VIN range but put it out there more as an FYI to the dealer. So if you are not experiencing a particular issue they won't spend time looking for something that is not there.

Pictures, videos, sound bites etc may be the best you can do to show the dealer if your issue is intermittent.
 

·
Registered
Joined
·
3 Posts
I’m having this same issue with my XE. Does anyone know where this original info came from? Trying to get a link so I have it when I take the car in next week. Thanks
 

·
Registered
Joined
·
471 Posts
I’m having this same issue with my XE. Does anyone know where this original info came from? Trying to get a link so I have it when I take the car in next week. Thanks
Not sure about original but it’s a felt tap fix you can do at your home if you’d like. It’s on the top left corner of glove box where the door meets with a plastic stopper that doesn’t do its job. Add felt tape to that area and it goes away. Not the most sophisticated fix but that’s what they will do.
 

·
Registered
Joined
·
3 Posts
Not sure about original but it’s a felt tap fix you can do at your home if you’d like. It’s on the top left corner of glove box where the door meets with a plastic stopper that doesn’t do its job. Add felt tape to that area and it goes away. Not the most sophisticated fix but that’s what they will do.
Thought I read it was a ground strap issue. It’s a ticking noise that changes with rpm ?
 

·
Registered
Joined
·
471 Posts
Just read the original post, this is different than the issue I brought up. Sorry, but check the glove box department as well so you can narrow the issue. Just apply pressure while it ticks and see if that stops it.

I’m personally not aware of the strap issue. Seems like the original post states it happens with change in RPM.
 

·
F Pace Expert
Joined
·
2,583 Posts
Discussion Starter · #16 ·
I’m having this same issue with my XE. Does anyone know where this original info came from? Trying to get a link so I have it when I take the car in next week. Thanks
The original info post was from Jaguar's Topix system, your dealer will have this available, just give them the reference number and they can look it up.
 

·
Registered
Joined
·
3 Posts
The original info post was from Jaguar's Topix system, your dealer will have this available, just give them the reference number and they can look it up.

Thanks. Hope this fixes my problem. It matches my symptoms and my vin is in the range.
 
1 - 17 of 17 Posts
Top