Jaguar F-Pace Forum banner

1 - 20 of 66 Posts

·
Super Moderator
Joined
·
1,615 Posts
Discussion Starter #1 (Edited)
This thread is to display the latest version of ICTP software ONLY. This is not a question and answer thread. Please only post Topix bulletins.
 

·
Super Moderator
Joined
·
1,615 Posts
Discussion Starter #2 (Edited)
MY2017 ONLY: "17C4" (Credit to @VZX-CO)


SDDICTP_3_005_08_J - Jaguar SDD software-update InControl Touch Pro 3_005_08 release notes (date: Feb 2018)

If your dealer gives you flack and tells you only 2.5 is available ask them to look up the above bold reference number. This is very specific to SDD and 2017 or earlier, not sure what's up with 2018's.

This seems to answer some of the things 17C folks have been observing:

16MY XJ / X351 16MY > 17MY XF / X260 16MY > 17MY XE / X760 17MY F-PACE / X761

(italics mine)

This update includes the following enhancements to InControl Touch Pro:
?
An update to software to improve the InControl Touch Pro start up time on vehicle cold starts
An update to software to improve the configuration of the climate control, to resolve a concern relating to the rear right rotary changing fan speed instead of cabin temperature.
An update to the software to improve the connectivity with iPhones.
An update to the software to enable the audio on mode switch from online media
An update to the software to remove options for the Fuel Operated Heater Settings for non Plug-In Hybrid Electric Vehicles (PHEV). ?
A software update to improve the functionality of the camera application, to resolve a concern relating to the application freezing. ?
A software update to resolve a concern relating to the number of temperature options displayed on screen being different to the number of temperature options in the CCF. ?
A software update to resolve a concern relating to the upper screen freezing and constant system reset.
A software update to resolve a concern relating to the Eco data crashing, and the Eco Data not being available.
A software update to resolve a concern relating to views not working on a warm start (Japanese vehicles only) ?
A software update to resolve a concern relating to .DLT files being created on the customer?s Universal Serial Bus (USB) Flash Drive.
An update to the software download process to resolve a concern relating to intermittent failures during Car Configuration File (CCF) write.

NOTE: This software release is known as '17C4'.

IMPORTANT INFO:

Here is further detail on this update:

JTB00552NAS5 - InControl© Touch Pro? Features May Not Function As Expected; Phase 3 Additional Updates
FEB 12, 2018

**** AND NO I DON'T KNOW ABOUT 2018's

Calling this out for special attention: "This software update enables a new InControl® Touch Pro? feature - Voice control of the navigation system. In order to utilize this feature, the vehicle owner will need to update their navigation maps to the latest version."

Applicability:
F-PACE (X761)
2017
046944-099996
Solihull

Vehicles With: InControl Touch Pro
F-PACE (X761)
2017
488002-499998
Solihull

Vehicles With: InControl Touch Pro
F-PACE (X761)
2017
880002-899840
Solihull

Vehicles With: InControl Touch Pro
XE (X760)
2017
921222-995971
Solihull

Vehicles With: InControl Touch Pro
XE (X760)
2017
P10187-P16863
Castle Bromwich
Vehicles With: InControl Touch Pro
XF (X260)
2016-2017
Y00124-Y53221
Castle Bromwich

Vehicles With: InControl Touch Pro
XJ Range (X351)
2016 Onwards
V90866 Onwards
Castle Bromwich
Vehicles With: InControl Touch Pro

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

Changes are limited to the publication date.

Situation:
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:

? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed
? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance
? CD ripping/playback issues
? Media Player crash, library track select fails, USB Source reliability
? Phone and Bluetooth? - connection and contacts download issues
? Climate control fan symbol not visible when increasing/decreasing fan speed
? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen
? Unable to access the seat massage auto function on the Touchscreen
? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)
? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
List of issues addressed with this software release:
? 'SVR' logo missing in the Touchscreen after updating the Infotainment Master Controller (IMC) to earlier Phase 3.0 software.
? Poor AM/FM radio reception
? Interference/distortion noise through speakers when listening to FM
? SDARS 'Tune by genre' feature goes to the FM page and not the SDARS page on the Touchscreen
? No audio/lock up after ending a phone call.
? Distorted sound through all audio speakers in surround mode
? Incorrect radio station displayed on the Instrument Cluster
? Touchscreen flicker issue (single front Touchscreen)
? Touchscreen image shifting
? 'LIVE' does not launch when speech command is given
? Global Navigation Satellite System (GNSS) - Touchscreen does not return to the navigation home page after requesting the new destination is set to the previous destination using voice commands
? GNSS - Slow Touchscreen transitions in 'Navi setup'
? Phone - Spaces not recognized by phone book
? Phone call ended status not sent to the Instrument Cluster
? Bluetooth® pairing issue - Vehicle not discoverable on the phone
? Contacts not downloaded with iPhone® 5
? F-TYPE (X152) only - No voice guidance when selecting simplified Chinese language
? XJ (X351) only - Seat massage switch is not selectable on the Touchscreen after first operation

Cause:
These may be caused by a software issue.

NOTE:
This software update enables a new InControl® Touch Pro? feature - Voice control of the navigation system. In order to utilize this feature, the vehicle owner will need to update their navigation maps to the latest version. Specific information on how to do this can be found in the Owner's Handbook.
 

·
Registered
Joined
·
6 Posts
I took my 2017 in today, furious because even though the dealer said they had been updating ICTP (and charging for it) they had NOT. I still have the 2016 2.0 version. I had complained repeatedly about all the same connectivity issues and lack of services. Today, they were going to pacify me and get me in to do the current update and came out an hour later to tell me that the current version 17C6 had a cease and desist order from JLR because it was faulty and could blank out the system. They refused to update and said they can't even load 17C4 because all they have access to is the "current" version, which is 17C6.
 

·
F Pace Expert
Joined
·
2,650 Posts
ICTP VERSION 17C6.1 May 17, 2018



YOU SHOULD MAKE SURE YOUR DEALER HAS INSTALLED IN THEIR EQUIPMENT:
PATHFINDER 163 or later
SDD 153.02 and NGI 005.10 or later

SDDICTP_3_005_10 - SDD software update InControl Touch Pro 3_005_10 release note

Note: I've extracted portions of text

17MY Evoque / L538 17MY Discovery Sport / L550 16MY XJ / X351 16MY > 17MY XF / X260 16MY > 17MY XE / X760 17MY F-PACE / X761

This update includes the following enhancements to InControl Touch Pro: 
A bug fix to resolve instances where the ‘Live’ and ‘Browser’ functions are not available in the vehicle. 
A bug fix to resolve instances where the InControl Touch Pro system resets when the General Settings are selected by the user while the vehicle is in motion. 
A bug fix to resolve instances where the DVD and Television (TV) features cannot be used in the rear of the vehicle. 
A bug fix to resolve instances where the user does not see road names when using the navigation system. 
A bug fix to resolve instances where the rear heated seats cannot be controlled from the Lower Interactive Control Display Module (ICDM). The option for the rear heated seats is greyed out on the Touch Screen (TS). (Vehicles fitted with ICDM only).


-------------------------------
Subsequent SSM:

SSM73798 - Concerns identified during or after updating InControl Touch Pro with the latest release of software

Common symptoms are reported as:
Voice commands are not recognised.
Voice output such as spoken navigation guidance is inoperative.
If voice input and output are affected, you may find that the Voice Recognition menu is blank.
If the issue is limited to a “voice input only” failure mode, this might be caused by a hardware failure of voice command button or microphone etc. Continue troubleshooting as normal and open a TA if required.

Ref: NGI_TIME / NAV - Time / Navigation concern as the system can no longer process correct time or navigation position.

Common symptoms are reported as:
Incorrect time being displayed.
Navigation Central Car Position away from current location.
Navigation Central Car Position shows the correct location and Navigation works as expected, except road names missing

Ref: NGI_LIVE - Live and Web Browser application functionality concern as the system can no longer process the operation of these applications.

Important Note: Before checking the symptoms below, make sure that the ‘Delete Live’ instructions have been completed after the software update and the Connectivity (Mobile Data or WiFi) is turned on with a valid and clear connection.

Common symptoms are reported as:
Live application will not open when selected by the user
Connected car functionality concern i.e. Web Browser inoperative

Cause:

Internal concern with the module before or after the software update that is unable to be resolved without the need of a WebEx from Global Diagnostic Support (GDS) or the NGI Emergency Recovery Team.

Action:
Confirm the vehicle symptoms match one of the descriptions detailed above.
If the symptom matches, submit a TA to report the concern and request further assistance via WebEx.
The TA will be reviewed and escalated to the appropriate team to schedule a WebEx for the corrective action.
The Emergency Recovery process may require the Ethernet Cable described in tooling bulletins JSST073 / LSST100. Make sure this equipment is available when the TA is submitted to LTS.

Cause:

Internal concern with the module before or after the software update that is unable to be resolved without the need of a WebEx from Global Diagnostic Support (GDS) or the NGI Emergency Recovery Team.

Action:
Confirm the vehicle symptoms match one of the descriptions detailed above.
If the symptom matches, submit a TA to report the concern and request further assistance via WebEx.
The TA will be reviewed and escalated to the appropriate team to schedule a WebEx for the corrective action.
The Emergency Recovery process may require the Ethernet Cable described in tooling bulletins JSST073 / LSST100. Make sure this equipment is available when the TA is submitted to LTS.
 

·
Registered
Joined
·
2,070 Posts
From service the computer before the update.
 

Attachments

·
Registered
Joined
·
6 Posts
Title ITCP_4_007_01_v2 - InControl Touch Pro Release Notes (SDD Phase 4 / PATHFINDER 170)
Global reference ITCP_4_007_01_v2
Navigation path Diagnostics General Diagnostic Release Notes
Publication date 20-Jun-2018 11:10:09
 

·
Registered
Joined
·
1,168 Posts
Right along with this theme, my dealer told me again today that they are not doing any ICTP updates until the get the "18" version due the beginning of July. Holding off on annual service appt till then.....
 

·
Registered
Joined
·
108 Posts
Right along with this theme, my dealer told me again today that they are not doing any ICTP updates until the get the "18" version due the beginning of July. Holding off on annual service appt till then.....
I had my '18 F-Pace updated last week, works great now. Not sure why they have to wait until the beginning of July? It's a download for them I believe, at least that's what my dealership told me, had to leave it for an extra day because the new ICTP download was large.
 

·
Registered
Joined
·
1,168 Posts
I had my '18 F-Pace updated last week, works great now. Not sure why they have to wait until the beginning of July? It's a download for them I believe, at least that's what my dealership told me, had to leave it for an extra day because the new ICTP download was large.
I'm still trying to figure out if this is just my dealers way of nicely saying we don't want to screw with it because of problems or if the holy grail is really arriving in July. My vehicle has been in 3 times this year and every time I was told" We are not doing ICTP updates at this time..."
Well just WHEN are they then??? :confused:
 

·
Registered
Joined
·
146 Posts
This thread has been dead for quite awhile and I was wondering how many updates there have been since I got mine updated (MY18) in January of 2019. I'm running S18D_18.47.5-269316 It works fairly well but I do get some funky boot-ups of the ICTP once in awhile. My latest booted showing the massage screen (I only wish I had massage seats) and once in awhile it gets hung up in the Deezer Online Media screen. I don't have Deezer checked off as a provider nor do I ever use Deezer, but sometimes it boots up there and takes a good 5 minutes to get out of the screen. What's the latest and has it been behaving OK?
 

·
Registered
Joined
·
2,101 Posts
This is the latest for my MY2019 F-Pace SVR.
71408
 

·
Registered
Joined
·
900 Posts
71396

I believe S19A_19.24.2-375121 is the latest. I’m running 18C and it’s been rock solid since December. But I don’t move the car one inch until everything is fully booted up. I think that is the key to my not having problems. And I also don’t plug into the USB and CarPlay until then either.
 

·
Registered
Joined
·
900 Posts
19 B has been released.
IMC (INFOTAINMENT MASTER CONTROLLER) - SOFTWARE VERSION: S19B_19.35.5-418001, ASSEMBLY PART NUMBER: LK72-19C204-BA (G2417191) IMC (INFOTAINMENT MASTER CONTROLLER) Software Release Date: 2019-09-17
3 Big Items
1. With the WI-FI change below, SOTA will be available for all InControl Touch Pro Vehicles with this software
WI-FI Systems that were previously unable to connect to Wi-Fi can now do so, this enables SOTA for these vehicles
2. Where the vehicle can support it the Smartphone pack will be permanently enabled for Apple CarPlay, and Android Auto or Baidu CarLife in China with this update, even when updated using SOTA
3. The user should longer hear sporadic popping sounds coming from the speakers (I think they left out "no")
 

·
Registered
Joined
·
491 Posts
19 B has been released.
IMC (INFOTAINMENT MASTER CONTROLLER) - SOFTWARE VERSION: S19B_19.35.5-418001, ASSEMBLY PART NUMBER: LK72-19C204-BA (G2417191) IMC (INFOTAINMENT MASTER CONTROLLER) Software Release Date: 2019-09-17
3 Big Items
1. With the WI-FI change below, SOTA will be available for all InControl Touch Pro Vehicles with this software
WI-FI Systems that were previously unable to connect to Wi-Fi can now do so, this enables SOTA for these vehicles
2. Where the vehicle can support it the Smartphone pack will be permanently enabled for Apple CarPlay, and Android Auto or Baidu CarLife in China with this update, even when updated using SOTA
3. The user should longer hear sporadic popping sounds coming from the speakers (I think they left out "no")

This is the version I got the advance of last week. It did fix the popping sounds... At least so far. but I haven't really driven it much.
 

·
Registered
Joined
·
900 Posts
19B
NEW FEATURES INCLUDED IN THIS RELEASE

SMARTPHONE PACK
Where the vehicle can support it the Smartphone pack will be permanently enabled for Apple CarPlay, and
Android Auto or Baidu CarLife in China with this update, even when updated using SOTA

(I-PACE ONLY)
CLIMATE CONTROL
Climate functionality will now be fully supported when the ignition is on

MEDIA PLAYER
On start-up media sources will now be remembered from last drive cycle
When playing a podcast a '+15' seconds and '-15' seconds will be displayed

(ELECTRIC VEHICLES ONLY)
NAVIGATION
Charging stations reachable with 1-4% of battery charge on arrival will now be displayed. Previously only
charging stations reachable with 5% or more of battery charge on arrival would be displayed
Recharge on route now uses vehicle state of charge to plot charging points more accurately
SOTA
Improved SOTA screens

NEW FEATURES INCLUDED IN THIS RELEASE

New notification icon for SOTA Update Pending
With the WI-FI change below, SOTA will be available for all InControl Touch Pro Vehicles with this
software
WI-FI
Systems that were previously unable to connect to Wi-Fi can now do so, this enables SOTA for these
vehicles

GENERAL/SYSTEM
General performance improvements
General stability improvements
The issue of no audio being available for a whole drive cycle seen in 19A is fixed in this update
Side Panel theme will no longer change when the date format is changed

AUDIO QUALITY
The user should longer hear sporadic popping sounds coming from the speakers

SMART PHONE PACK
Improved google maps navigation audio when playing media using Android Auto
When a phone is connected by Android Auto the phone will no longer show as a Bluetooth® source as
well
Android Auto Icon will now always disappear after the phone is disconnected
Audio replies to questions to Android Auto will no longer sometimes be truncated
General improved stability
The Android phone header will now always be displayed with the Android Auto icon
Improved display of Apple CarPlay
General improved stability
When playing media from Apple CarPlay it will be displayed in the media view
The issue of the receiver of an outgoing call made using apple CarPlay sometimes not being able to
hear the caller has been fixed
When system is set to French, messages will no longer be read out in English
(SDARS only) Messages received when skipping through SDARS channels will no longer be lost
Improved Baidu CarLife connectivity
General improved stability

AMBIENT LIGHTING
Fixed the ambient lighting control screen sometimes not displaying correctly

BLUETOOTH®
(Chinese language only) Bluetooth® name will no longer change after switching media to RSE (RSE)
Issue sometimes preventing Bluetooth® Audio playing for a drive cycle has been fixed

CD PLAYER
Improved user experience when switching between playing media with Apple CarPlay and CD

CLIMATE CONTROL
Temperature settings and adjustments will be available in the climate landing screen
When the vehicle is in defrost mode the purify icon will be disabled as the function will not operate in
defrost mode
Third Row Climate Controls will only be available when the engine is running are they will not work
when it is not.
Temperature unit will no longer change from Celsius to Fahrenheit in Side Panel when system language
changed to Portuguese
Temperature control on rear screens will now work even when all zones are set to high
(North American Vehicles only)Smart Climate incorrectly showing the front passenger seat occupancy
status

CONNECTIVITY
Signal bars for vehicle connection strength will now display correctly
When a phone is connected, Wi-Fi will now automatically enable after a power cycle
Error message "Unable to connect (015)" has been replaced with the more appropriate 'Data limit
reached. Add more mobile data to continue using (name of feature being used) and try again.'

RADIO
Improved DAB reliability
(Head Up Display (HUD)vehicles only) Media information for DAB radio will now be displayed correctly in
the HUD
(InControl touch pro Duo only) Interactive Display Module 'A' (IDMA) will now show AM not FM when AM
radio is playing
SDARS will now always launch first time
SDARS screen will now load correctly every time
The correct song will now always play when selected from the satellite radio play list
General stability improvements

DUAL VIEW SCREENS
Improved DVD play back image when a display theme is selected
White patch in settings icon of Bluetooth® browse view settings icon in Dual view has been removed

ECO DATA SCREEN
Improved accuracy for ECO data when climate control is in ECO mode

FORWARD TRAFFIC DETECTION
Forward Traffic Detection alert will no longer stick on if the camera view is changed during an alert

PERSONALIZATION
Keys can now be switched to different existing profiles
LIVE
'Live' will now launch from the 'Extra Feature's' screen every time
Issue of 'Live' sometimes not launching has been fixed
'Live' will no longer skip to the first page when opening a second one.
Issue of 'Live' applications sometimes only opening over part of the screen has been fixed

MEDIA PLAYER
General improved stability
Improved handling of the track duration bar
Tracks will no longer sometimes automatically pause 3 seconds before the end.
Correct graphic will now be shown in the background of the IPC (IPC) media panel
The issue stopping a podcast resuming after receiving then finishing a call has been fixed

NAVIGATION
Improved stability when resuming a route
Improved accuracy of voice guidance
Improved accuracy of safety cameras
Empty pop up screens will no longer be displayed
Improved "Send to Driver" from Rear screens experience
Improved map display when traffic side panel displayed
The map displayed in the IPC will now always match the map in the touchscreen
Improved reliability of address summary screen when the city selected is not unique
Improved route calculation
General improved reliability
(Japan vehicles only)Rear screens will no longer display the Navigation icon as it cannot be used
Improved Traffic Info stability
When the map license is extended, the status will update immediately
Navigation will no longer reset after switching the IPC to full map view.
Improved charge station searching

PARKING AID
Issue of missing parking aid beeps has been fixed
When in reverse, the Parking aid 360 pop up will now work when selected

RSE
Rear screens will no longer activate when opening the front console panel
Time displayed on the rear screen will now match the front Touchscreen
"SIRIUS XM" button is now functional in "All Settings" in RSE
Smother operation of climate on the rear screen when using the remote control
(Rear Massage seat vehicles only) Massage location now called upper back and lower back on the rear
screens to align with the front screen

SEAT CONTROLS
Passenger seat icon now correctly displayed after favorite seat settings are selected
Climate buttons will no longer be lost if the seat screen in opened multiple times in the same ignition
cycle
The buttons for the seat massage for lower back and back are no longer swapped

SPEECH
Improved graphics of Speech tutorial
Improved speech 'Call Contact' reliability

TELEVISION
Television reception will now recover automatically after leaving a low reception area
Television will now only show 'No reception' when there is really no reception
(Brazil Vehicles only) Touchscreen will no longer show a blank screen after Brazil Television runs for
around 2 minutes 30 seconds and rear screen will no longer show "No reception" message

TERRAIN RESPONSE
This update will make sure comfort program is highlighted when selected
This update will stop Terrain Response mode from blinking after being selected
Terrain Response mode will be displayed in the correct language (not just English)

TEXT TO SPEECH
Text to Speech will now behave correctly if it is played, then stopped, then played again

TIMED CLIMATE
Timed climate will now use the same icon in both the menus it can be launched from

TRANSLATIONS
Improved Translations for all languages

VALET MODE
Improved phone reconnection reliability went exiting Valet Mode

WADE SENSING
Improved graphics on wade sensing screen when on a hill

WEB BROWSER
A horizontal scroll bar is now displayed when a web page has been zoomed into
General speed and reliability improvements

THERE ARE NO KNOWN ISSUES IN THIS
SOFTWARE RELEASE.
 

·
Registered
Joined
·
2,070 Posts
I wonder if the people who paid $300 to get the smart phone pack will be there money back since it’s now included for free.

DP
 

·
Registered
Joined
·
2,070 Posts
All this is gonna be updated OTA ? That’s a lot of data..
 

·
Registered
Joined
·
7 Posts
Mine (2019 FPace-S) and when I do a check for update it says there is no update available... I'm on ICTP S18D_18.47 and Telematics 14.2...

One other thing, I think the Att trial expired and since I really don't use the ATT data too much, thought having WIFI in the garage would be enough...

any ideas on how to force update to the newer releases?
 

·
Registered
Joined
·
2,101 Posts
Has anyone actually got an OTA notice for 19B yet. I just checked with the car in the garage and connected to the house wifi and it says no software update available for my 2019. I'm still on the 19a that was downloaded to the car via OTA back on August 2nd. Telematics reads version 14.2 and also no software update available.
 

·
Registered
Joined
·
232 Posts
I dropped my 2017 off last week to have OTA enabled and 19B installed. When I got it back I had OTA enabled but they didn't update ICTP from 18D to 19B like they said they would. I had to leave for Atlanta the next day so I haven't had time to do much else. When I returned yesterday it was still on 18D but when I had it look for an update it saw one and started downloading. It hadn't finished when I got home so I just parked it in the garage and turned it off. This morning it said it was still downloading. I didn't notice if it said which version it was downloading. I also don't know if the car has to be on to finish downloading or if it will still work while the car is off. It's very much trial and error at this point.

EDIT: I just went out to the car and it now says it's installing a new version, but doesn't say what that version is.

71677
 
1 - 20 of 66 Posts
Top