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148 Posts
Took the F-PACE in to get the ICTP 2.5 update and all the other outstanding campaigns. Went to pick it up today and noticed a 4-5 inch scratch across the middle of the left back door. Probably somebody brushing against it with a rivet in their jeans or keys in their pocket.
I saw it immediately and pointed it out to the service manager. He came out and used rubbing compound on it to no avail. It was too deep. He took it back to the body shop to touch it up and came back in about 15 minutes. It looks better and isn't visible unless you get down and look at it, but there is a small dip where the scratch was the deepest.
Seven months of being careful with the car, and the first time it's out of our care at the dealership, they tear it up.
The service manager said he'd take care of it if we're not happy with the repair - I guess they're willing to get it into the body shop to completely respray and blend the door. Not sure I want to mess with that or not, but it's infuriating that people are so careless. The Mrs. is not at all happy about it.
I saw it immediately and pointed it out to the service manager. He came out and used rubbing compound on it to no avail. It was too deep. He took it back to the body shop to touch it up and came back in about 15 minutes. It looks better and isn't visible unless you get down and look at it, but there is a small dip where the scratch was the deepest.
Seven months of being careful with the car, and the first time it's out of our care at the dealership, they tear it up.
The service manager said he'd take care of it if we're not happy with the repair - I guess they're willing to get it into the body shop to completely respray and blend the door. Not sure I want to mess with that or not, but it's infuriating that people are so careless. The Mrs. is not at all happy about it.