We bought out 2017 F-Pace in June of 2016. Love the car! It's had it's share of recalls and warranty stuff but nothing disabling. The real sour grapes is working with Jaguar USA. We understood we had a service policy for 5 years. We didn't not take the car in in June 2017 as it only had 2300 miles on it and we're out of the country. When we got back, we started the car and the service announcement displayed so we took it over the following week for the oil change and first service. The good news was they will do it the bad news is since our service interval expired we're on the hook for the service. 300.00. The service manager said the previous week Jaguar USA clamped down on tardy service but we could call and they would probably help! Not! They were rather indignant and indifferent to the fact we only had 2300 miles on the freaking car. Dealing with a "clerk" who read off a cue card and had no clue. That moved upstream but with no luck. If this was so important, you can 1) text the info or 2) send a service soon card or 3) email. Instead we get beat over the head and treated unreasonably by some off-shore cue card reading, clueless elephant breath knucklehead. Not what I would expect from an up and coming rebirth of a problematic company.