It's Jaguar of Fairfield.
Honestly, I have lost all trust in their service techs.
I went there today to pickup the car that they fixed the door.
Get there, door looks good, still see the place it was dinged on the bottom and is bent in a bit but not a very obvious thing.
I say gbye, get on my way. The lifter replacement DID fix the startup clicking sound, so that was a plus.....
Until about 4 miles down the road. Check engine light came on, and car started idling very rough and running horribly.
Felt like it was misfiring out of order.
Back to Jaguar and back in my loaner that I've been driving now for 7 weeks. UGH..
Spoke to them about the process of my buyback and even though they had a meeting about it tuesday morning, they had no idea what and how will be going on.. Even though JNA emailed me Monday mid-day that the dealership will contact me this week to go ahead with the approved buy back.
Considering it's the holidays and Jaguar Corporate is away until January 2nd or 3rd, looks like I'll be stuck with the loaner for at least another 2+ weeks.
Sad but I'm throwing in the towel. Once I get my money back, I'm walking over to Audi. Done and done with this joke..
Another thing, I contacted the Ted, the General Manager there 2 weeks ago when they damaged my door with the whole run down of the issues since day one. He promptly sent me back to the service manager. Not a peep from him or anyone since, other than the service writer calling me to come pickup the car (which is never fixed properly).
Seems like they don't really care..
Last edited by Gabe B; 12-21-2018 at 07:38 PM.